This page will go over the best practice for using Lightspeed Relay's Default and Video Rules. Including how to use the Dynamic Database Lookup, when to use the Custom Allow/Block list, and how to recategorize a website. Information on this page is either directly from Lightspeed's help articles or has been told to NWOCA from a Lightspeed representative. Source articles are listed at the bottom of this page.
Note - These are best practices when using Smart Play, if you are using Force Restricted Mode please read this article to learn more: Video Rules.
If your students can access YouTube and are seeing some videos blocked as below, Smart Play is at work.
Lightspeed Systems Smart Play uses its machine-learning AI database engine to accurately categorize YouTube videos. They have categorized millions of videos including all of the top education channels like Khan Academy, Discovery, Brightstorm, and CrashCourse. Videos can be allowed or blocked based on the same category decisions made for other content. So students can research and browse on YouTube like normal behavior, and it’s safe. Furthermore, whether they’re on YouTube.com or another site with those videos embedded, educational videos will be accessible.
Smart Play has 3 categories:
1. Mature – Known Mature videos (Always blocked)
2. Educational.Videos – Known Educational Videos (Always allowed)
3. Uncategorized – Unknown Videos we have not yet scanned (Can be toggled allowed or blocked)
If a video is uncategorized then the expectation is to submit that video URL to the archive.lightspeedsystems.com page. This will let the Database team know and they will scan the video to categorize it accordingly. Once this has been scanned, your Relay database will update to match the category it's in. Most of the time this will take about an hour to do. Also, please understand this doesn’t mean Lightspeed will automatically allow it. If they categorize the video as mature you’ll still need to add it to the Custom Allow List to override the category.
To check a video in the Dynamic Database Lookup go to https://archive.lightspeedsystems.com/ and enter the full URL.
If it’s in the education.videos category, the video is already allowed in Relay.
If the video is categorized as unknown or mature enter your email address and the reason you would like the video to be reviewed. Once submitted you will receive an email acknowledging your review request followed by the result of the review. Anyone is able to use the Dynamic Database Lookup to check and request Lightspeed review a URL. Meaning that Teachers can check and request videos be reviewed without having to involve their IT department.
There is a 100 video limit per group for the Custom Allow/Block Video List, this is intended as all videos should be submitted to Lightspeed’s Database team for review. The main use of the custom lists is to override the categories Lightspeed has assigned. A secondary function the list can serve is as a temporary allow/block while waiting for Lightspeed to review the content. Once it has been reviewed, the URL should then be removed from the custom list unless it goes against what the district wants.
It is recommended to whitelist channels instead of individual videos, that way you can target more than just one video. Additionally, districts can create and whitelist their own school YouTube channel. This way content created by their teachers can be uploaded to the school's channel and will automatically be allowed. A suggestion to keep content organized is to separate videos into playlists named after a teacher or class.
The same recommendation applies to blacklist channels instead of individual videos. If a video is determined not appropriate the channel most likely isn't either.